Does this sound familiar?
Last week I was driving the car and trying to make a left turn on Nortland Drive Near West River Drive, the steering wheel get locked. Doesn't move the steering wheel left or right. Finally AAA took the car to the Audi dealership.
Next day service advisor (NOT Bronks) call me and tell me the steering wheel rock and pinion need to replace. The cost is $ 3500. I call Audi customer service, file a complaint, the lady told me she is going to review with the service dept. and let me know the updates.
I wait for 6 days she never call me, I trying to reach her almost 6 times. Finally after 12 days she call me and tell me they can't help me this time. I don't know why she took that much time to say to me this answer. I never ever buy or lease another Audi, that for sure.
Call or Make an Appointment.